Vendor pair

Patrol Tech vs QR-Patrol

Both vendors now have an AI assistant that answers questions and changes records, and both can be reached from Claude, ChatGPT or Gemini through MCP; they differ in where else you use it and on which plan. QR-Patrol's also works inside its web app. Patrol Tech's agent also works from WhatsApp, Telegram, Slack or Microsoft Teams, on every plan including the free one. The rest of the comparison is about pricing model, safety features and offline. Everything stated about QR-Patrol comes from qrpatrol.com.

The AI question, answered first

QR-Patrol's built-in AI Assistant takes plain-language questions about incidents, guards, sites, checkpoints and users, and returns answers or tables you can export. It can also make changes: create, edit or remove users, clients, sites, checkpoints and patrol schedules, or send messages to guards. It works on one record at a time and treats each request independently, without chat history.

For more than that, QR-Patrol connects to compatible versions of Claude, ChatGPT and Gemini through the Model Context Protocol (MCP). In that mode the conversation keeps its context and bulk or multi-step actions are supported. QR-Patrol says access is currently open to all users regardless of subscription, for a limited time. It has also announced Tái, an in-house agent for multi-step and scheduled tasks, as a coming-soon Lab feature.

Patrol Tech's AI agent works from WhatsApp, Telegram, Slack or Microsoft Teams, plus other integrations. It answers questions and takes actions: it reviews rounds not completed and suspicious scans, goes through patrol history with you, creates and edits checkpoints and officers, and reconfigures routes. It is included from the free plan, switched on by default, and replies in the user's language. To start, message Patrol Tech's WhatsApp or Telegram at +34 624 085 772: if you do not have an account yet, the assistant creates and configures it with you in the conversation. In Slack or Teams, the organization's admin enables it. Patrol Tech also offers MCP access, so the account can be run from Claude, ChatGPT or Gemini as well. Its AI that chases missed clock-ins and flags incorrect scans, incomplete routes and operational deviations is generally available, with public model cards on guardtourai.com and human review of every AI alert. Both assistants can change records and both speak MCP; the difference is where else your team uses it and whether it stays on the plan you pay for.

Where each one is strong, and where it is not

Best for operators who want an AI agent in the chat tools the team already uses, per-checkpoint pricing, a permanent free tier and patrols that survive dead zones

Strengths
  • An AI agent in WhatsApp, Telegram, Slack or Microsoft Teams that answers questions and takes actions: it reviews missed rounds and suspicious scans, creates and edits checkpoints and officers, and reconfigures routes. Included on the free plan, on by default, and it replies in each user's language. On WhatsApp (+34 624 085 772) the same assistant also creates and configures a new account from the conversation
  • Pricing published in full: Free $0, Pro $29, Business $79 per month, with the per-extra-checkpoint rate stated
  • Officers unlimited on every plan — billing is per checkpoint, so hiring does not move the invoice
  • A permanent free tier: 5 checkpoints, 1 site, 2 dashboard users, 30 days of history, no card
  • Offline end to end, with buffered events timestamped device-side and signed on sync
  • QR and NFC checkpoints, incident capture with photo
  • MCP access: the account can also be run from Claude, ChatGPT or Gemini
  • Digitally signed NFC tags (NTAG, standard formats) that resist cloning, programmed from the app itself; NFC tags you already own can be reused
  • SOC 2 Type II, ISO 27001 and ENS (Spain's National Security Framework) certified and active
  • Public model cards on guardtourai.com for its AI anomaly detection, with human review of every AI alert
  • Self-serve from first visit to first patrol
Caveats
  • No accuracy figures published for the agent
  • Man Down and facial verification of the officer are in beta, Business plan only; QR-Patrol has them generally available on Pro and Gold
  • No Bluetooth beacons: they are on the roadmap, and digitally signed NFC tags are the chosen approach today

Best for operators who want beacon checkpoints and generally available lone-worker safety features, with an AI assistant also reachable via MCP

Strengths
  • Built-in AI Assistant listed on Base, Pro and Gold: plain-language questions, answers and exportable tables, and supported actions on users, clients, sites, checkpoints, schedules and messages
  • MCP connection to compatible Claude, ChatGPT and Gemini, with conversation context and bulk or multi-step actions
  • AI Reports listed on every plan
  • Published per-guard pricing: Base from $3.20, Pro from $6.15, Gold from $11.10 per guard per month, with a discount for annual billing
  • QR, NFC and Bluetooth beacon checkpoints on every plan; virtual (location-based) checkpoints on Gold
  • Man Down alerts, welfare check, an external SOS button and face verification on Pro and Gold
  • Interface in English, French, German, Italian, Greek and Portuguese
Caveats
  • The built-in assistant works one record at a time and keeps no chat history; bulk and multi-step work needs the MCP route
  • Open access to the assistant for all users is described as limited-time; confirm what your plan includes afterwards
  • Tái, the multi-step agent, is announced as coming soon, not shipped
  • The assistant is used inside the QR-Patrol web app or from Claude, ChatGPT or Gemini via MCP; WhatsApp, Telegram, Slack and Teams are not listed on the AI features page
  • AI actions write straight to your account. QR-Patrol says they are recorded in the Actions Log, which the pricing table lists on Gold only — check how you would audit them on Base or Pro
  • No accuracy figures published for the assistant
  • Billed per guard in brackets: the smallest (1-3 guards) is 59 USD per month on Base billed monthly, and the bill climbs with headcount
  • Offline operation is not described on the pages reviewed — ask if your sites lose signal

Which one, by situation

You want to ask questions in plain language and get answers

Either — pick by where your team works

QR-Patrol's assistant answers in its web app; Patrol Tech's agent answers in WhatsApp, Telegram, Slack or Microsoft Teams, in the user's language.

You want AI included on the free plan and switched on from day one

Patrol Tech

The agent is on by default on every plan, including the permanent free tier. QR-Patrol describes open access to its assistant for all users as limited-time.

You want to run the account from Claude, ChatGPT or Gemini, with bulk or multi-step actions

Either — both offer MCP

Both offer MCP access from Claude, ChatGPT and Gemini. QR-Patrol documents connection guides for all three and bulk or multi-step actions over that route.

Supervisors work from WhatsApp, Telegram, Slack or Teams rather than a dashboard

Patrol Tech

Its AI agent answers and takes actions from those chat tools — missed rounds, checkpoints, officers, routes — with no new panel to learn. QR-Patrol's is used in its web app or from Claude, ChatGPT or Gemini.

Lone workers who need man-down or face verification

QR-Patrol

Both are generally available on Pro and Gold. Patrol Tech has them in beta, Business plan only.

Bluetooth beacon checkpoints

QR-Patrol

Beacons are on every QR-Patrol plan. They are on Patrol Tech's roadmap; today it offers digitally signed NFC tags instead.

NFC checkpoints that resist cloning, reusing the tags you already own

Patrol Tech

Digitally signed NFC tags on NTAG and standard formats, programmed from the app itself, and existing NFC tags can be reused instead of buying new hardware.

Many officers on a few checkpoints

Patrol Tech

Billing is per checkpoint with unlimited officers. A 20-guard team falls in QR-Patrol's 10-24 guard bracket: 194 USD per month on Base, billed monthly.

One small site, free permanently

Patrol Tech

The free tier keeps working: 5 checkpoints, unlimited officers, no card. QR-Patrol offers a free test account and demos, not a free plan.

Basements, plant rooms, remote perimeters — sites that lose signal

Patrol Tech

Offline is shipped and documented. QR-Patrol does not describe offline on the pages reviewed; ask before assuming either way.